Top 20 Performance Goals - Human Resources & People

Free Printable Download

Download the free printable version of this resource and start putting your goals into action. Simply scroll to this bottom of the page to download.

Share

Top 20 90-Day Goals That Drive Performance — Human Resources & People | Goal Machine
Free Resource · Human Resources & People

Top 20 90-Day Goals That Drive Performance

Human Resources & People

10 goals for the individual · 10 goals for the team

A free resource from Goal Machine by Darren Whitaker-Barnett

Introduction

Purpose

Twenty ambitious, specific goals — ten for individual HR and People professionals, ten for HR leaders and teams — each paired with daily actions that build the capability to shape culture, develop leaders, and create the conditions where people perform at their best.

Goal Daily Action Performance

The Principles They Serve

Direction (Where am I going?), How (What am I doing daily?), and Competence (Am I getting better?) — and Law 2 (What you do daily becomes what you achieve repeatedly). Each goal is tagged with the principle it most directly serves. The daily actions are the How — the daily habits that, repeated consistently over 90 days, make the goal inevitable.

Direction How Competence Recognition Why
Introduction

From the Author

The performance system at the heart of Goal Machine — the Five Principles, the Three Laws, the daily rhythm of commitment and recognition — does not build itself. In every organization or team I have led, the people who made it real were those who understood that culture is not a set of values on a wall. It is a set of behaviors that are designed, reinforced, and measured every day.

The best HR professionals I have worked with were not administrators or compliance managers. They were the people who could look at an organization and see simultaneously what it needed to achieve, what the culture needed to support that, and what each individual needed to bring their best. That capability — to hold the system, the culture, and the person in view at the same time — is what makes great HR genuinely indispensable. These twenty goals are about developing it deliberately.

— Darren Whitaker-Barnett

HR and People professionals shape the environment in which everyone else performs. These goals — and the daily actions behind them — are for the professionals who understand that great people strategy is the foundation of every other kind of performance.

Goals for the Individual HR & People Professional

Ten ambitious goals for HR Business Partners, Talent Acquisition Professionals, and L&D Specialists.

01

Reduce Time-to-Hire for Priority Roles by 25%.

How
Goal

Lower the average time from job opening to accepted offer for priority roles by 25% within 90 days.

Why it matters

Every day a critical role is unfilled is a day of lost productivity, increased team burden, and competitive disadvantage.

Daily action
  • Review your active pipeline for every open role each morning and identify the single biggest bottleneck in that hiring process today.
  • Build a candidate pipeline for your three most frequently needed roles before the vacancy opens — proactive sourcing is always faster than reactive.
02

Improve Hiring Manager Satisfaction Score to 8.5+

Recognition
Goal

Achieve a hiring manager satisfaction rating of 8.5 or higher across all recruitment partnerships within the next 90 days.

Why it matters

Talent acquisition is a service. When hiring managers trust the process, they engage more fully — and better decisions result.

Daily action
  • Check in with each hiring manager weekly — one question: what could make this process easier or faster for you?
  • Set clear expectations at the start of every search and send a brief weekly update, even when there is nothing dramatic to report — silence breeds doubt.
03

Complete One HR Certification or Professional Development Programme This Year

Competence
Goal

Earn one recognized HR qualification or complete one structured learning programme within 90 days.

Why it matters

HR practices are evolving faster than most functions realize. Investing in learning ensures your advice is current, credible, and commercially relevant.

Daily action
  • Spend 20 minutes each morning before email on your qualification or learning programme.
  • Apply one new concept from your learning to your actual work each week and share the insight with a colleague — teaching deepens understanding.
04

Improve Offer Acceptance Rate to 90%+

Competence
Goal

Achieve an offer acceptance rate of 90% or higher for all positions over the next 90 days.

Why it matters

A rejected offer is expensive — in time, team morale, and the message it sends about the organisation's attractiveness as an employer.

Daily action
  • Conduct a brief, genuine candidate conversation before every offer to understand their decision criteria — then address the real concerns in the offer.
  • Debrief every declined offer within 48 hours and document the reason — over time, patterns will reveal systemic issues to fix.
05

Reduce Employee Turnover in Your Supported Business Units by 15%

Direction
Goal

Work with business unit leaders to identify the top three attrition drivers and implement targeted interventions within 90 days, with a measurable reduction in voluntary attrition as the goal.

Why it matters

The cost of replacing an employee is typically 50–200% of their annual salary. Reducing turnover is one of the highest return activities in HR.

Daily action
  • Review exit interview data weekly and identify the single most common reason people are leaving — then build one intervention around it.
  • Have one stay conversation with a high-performer each week — not about performance, but about what would make them want to stay.
06

Design and Deliver One High-Impact Learning Programme This Quarter

Competence
Goal

Design, deliver, and measure one learning programme that produces a measurable improvement in the capability it targets within 90 days.

Why it matters

L&D that cannot demonstrate impact on capability or performance is a cost, not an investment.

Daily action
  • Define the measurable outcome for every learning programme before you design a single session — what will people do differently, and how will you know?
  • Gather feedback after every learning session and make one specific change to the next delivery based on what you heard.
07

Build a Succession Pipeline for the Top 10 Critical Roles in the Organisation

Direction
Goal

Identify at least one internal successor for each of the organization’s ten most critical roles and document a development plan for each — within 90 days.

Why it matters

An organization with no succession plan for its critical roles is one departure away from a crisis.

Daily action
  • Review the succession readiness of one critical role each week — who is ready now, who is 12 months away, and what is being done to close the gap?
  • Have one succession planning conversation with a business leader each month — make it a standing agenda item, not an annual exercise.
08

Achieve a 90-Day New Hire Retention Rate of 95%+

Recognition
Goal

Ensure that 95% or more of new hires reach their 90-day milestone still employed and performing to expectation.

Why it matters

Attrition in the first 90 days is almost always a failure of onboarding, not of hiring.

Daily action
  • Check in with every new hire at days 7, 30, and 60 — a brief, genuine conversation about how they are finding the role and what they need.
  • Review every 90-day departure with the hiring manager within a week of the person leaving — what did you both miss, and what would you do differently?
09

Improve Employee Engagement Score in Your Business Units by 10 Points

Recognition
Goal

Drive a 10-point improvement in employee engagement scores in the business units you support within two survey cycles.

Why it matters

Engagement is not a metric to manage — it is a signal of the health of the environment you are helping to shape.

Daily action
  • Analyze your current engagement data each week and identify the single lowest-scoring driver — then work with the business leader on one specific intervention.
  • Share one engagement insight with a business leader each month — not a report, but a finding and a recommendation.
10

Resolve Every Employee Relations Case Within the Agreed SLA 100% of the Time

How
Goal

Close every ER case within the agreed timeline for two consecutive quarters.

Why it matters

Delayed ER resolution causes harm — to individuals, to teams, and to organizational trust.

Daily action
  • Review every open ER case each Monday and identify any at risk of breaching SLA — intervene today, not on the deadline.
  • Document every ER case with sufficient detail that a colleague could take it over without losing context — never let institutional knowledge be the bottleneck.

Goals for the HR Leader and Team

Ten goals for CHROs, People Directors, and Heads of HR building high-performance people functions.

01

Build a Talent Acquisition Function That Fills Priority Roles in Under 30 Days

How
Goal

Redesign the end-to-end hiring process to consistently fill critical roles within 30 days of opening.

Why it matters

In a competitive talent market, speed is a strategic advantage. The best candidates make decisions fast.

Daily action
  • Review time-to-fill data for every closed role each Monday and identify the single stage that created the most delay — fix that stage first.
  • Build a 30-day hiring process map with your team and identify every step that could be eliminated, automated, or run in parallel.
02

Achieve a 12-Month Employee Retention Rate of 85%+

Direction
Goal

Diagnose the primary drivers of voluntary attrition and launch a structured retention strategy with measurable 90-day targets.

Why it matters

Every percentage point of attrition reduced has a direct, measurable impact on cost, productivity, and culture.

Daily action
  • Review attrition data by function, tenure band, and manager each month — the patterns tell you where to focus.
  • Build a retention intervention for the function or team with the highest voluntary attrition — one intervention, measured, for 90 days.
03

Develop Every People Manager Through a Structured Capability Programme

Competence
Goal

Design and launch a manager capability development programme within 90 days, with at least 50% of people managers reached in the first cohort.

Why it matters

Manager capability is the single biggest driver of employee experience. Improving it improves everything else.

Daily action
  • Assess manager capability against a defined standard each quarter — not through surveys, but through direct observation and feedback from their teams.
  • Deliver one manager development session each month — one capability, one practical tool, one commitment to apply before the next session.
04

Achieve a Company-Wide Engagement Score of 75%+ Favorable

Recognition
Goal

Drive overall employee engagement to 75% or higher favorable responses within two survey cycles.

Why it matters

A 75% favorable score represents a genuinely engaged workforce — one where the majority of people are motivated, connected, and performing.

Daily action
  • Share engagement results with all people leaders within 48 hours of receiving them — speed of communication signals that the results will be acted on.
  • Hold one engagement action planning session with each business unit leader within two weeks of survey results — one priority, one owner, one 90-day plan.
05

Build a Diversity Hiring Pipeline That Increases Representation in Technical Roles by 20%.

Why
Goal

Increase the diversity of candidates reaching final-round interviews for technical roles by 20% within 90 days.

Why it matters

Diverse technical teams make better products. Building the pipeline is the structural work that precedes the representation.

Daily action
  • Review the diversity composition of your candidate pipeline for every open technical role each week — identify where it narrows and intervene there.
  • Build one new sourcing partnership each quarter with an organization that reaches underrepresented talent in your target disciplines.
06

Implement a Performance Management System Used and Valued by Managers

How
Goal

Design or redesign the performance management process and pilot it with one business unit within 90 days, with manager completion and satisfaction as the success measures.

Why it matters

A performance management system that managers avoid is not a system — it is an administrative burden.

Daily action
  • Survey managers on their current experience of the performance management process each quarter — one question: Does this make you a better manager?
  • Co-design any changes to the performance management process with a cross-functional group of managers — the people who use it should shape it.
07

Develop Two HR Business Partners Into Strategic Advisors

Recognition
Goal

Identify two HRBPs for development, agree on stretch assignments for each, and have their first strategic business leader consultation completed within 90 days.

Why it matters

An HRBP who is only called upon to solve problems is an operational resource. An HRBP who shapes decisions is a strategic one.

Daily action
  • Give each high-potential HRBP one stretch assignment each week — a business analysis, a leadership presentation, a strategic project.
  • Review each HRBP's business impact weekly — not their HR activity, but the specific business decisions they influenced.
08

Achieve a People Team Engagement Score of 8.5+

Recognition
Goal

Build a People team culture where professionals feel valued, developed, and proud of their contribution.

Why it matters

An HR team that is not engaged cannot build engagement in others.

Daily action
  • Recognize one specific contribution from a People team member each day — in writing, specific to the work and its impact.
  • Hold a monthly People team retrospective — what are we proud of, what was hard, and what will we do differently next month?
09

Reduce HR Operating Costs by 10% Through Process Improvement and Technology

How
Goal

Identify and implement process improvements that reduce HR operating costs by 10% within 90 days.

Why it matters

An HR function that manages the organization’s efficiency while failing to manage its own is a credibility gap.

Daily action
  • Review one HR process each week and ask: is this step adding value, or is it adding complexity? Eliminate what adds only complexity.
  • Evaluate one HR technology solution each quarter — not to implement it, but to understand what it offers and whether your current tools are competitive.
10

Build a Company-Wide Succession Plan for the Top 20 Critical Roles

Direction
Goal

Develop and maintain a live succession plan for the 20 most critical roles in the organisation, updated quarterly.

Why it matters

Succession planning is the most important risk management activity an HR function can lead — and the most consistently underdone.

Daily action
  • Review the succession plan for two critical roles each week — readiness assessment, development actions, and timeline to readiness.
  • Make succession planning a standing agenda item in every quarterly leadership review — not an annual document exercise.
Using This Resource

How to Use This Resource

1

The actual metrics for each goal may differ for you and your team, so feel free to personalize them accordingly. Don't pursue all 20 at once. Choose two or three that address your biggest gap right now — one from Section 1 if you are an individual contributor, one from Section 2 if you lead a team. Set them for 90 days. Do the daily actions every working day. Review at week six. Reset at week thirteen.

2

Goals tell you where to go. Daily actions are how you get there. The daily actions marked on each card are the habits that, repeated consistently over 90 days, make the goal inevitable rather than aspirational.

3

Use the 90-Day Goal Planning Template (available at goalmachine.ai/resources) to set your chosen goals formally — write them down, define the daily action, and name your biggest obstacle before it finds you.

A Final Note

Build the Direction. Build the System.

The Goal Machine argues that sustained performance is not the result of individual effort — it is the result of a well-designed system. In every organization, the function best placed to design that system is People and HR. The Five Principles — Direction, Why, How, Competence, and Recognition — are not an HR framework. They are the conditions that every high-performing environment creates, whether it understands them or not. The twenty goals in this resource are about building the capability to create those conditions deliberately, professionally, and at scale. That is what great HR does. That is what these goals are for.

Explore More Resources

Looking for more tools, guides and inspiration? Explore our full collection of resources designed to help you set meaningful goals, build better habits and keep moving forward.

Goal Machine Recognition That Changes Behaviour resource cover
By Ashika Clarke August 14, 2026
Learn four practical ways leaders can use specific and timely recognition to reinforce the behaviours that drive stronger workplace performance.
Goal Machine Find Your Why resource cover
By Ashika Clarke August 14, 2026
Use this guided worksheet to uncover the deeper motivation behind your goals and build stronger, more sustainable personal or team performance.
Goal Machine Performance Diagnostic resource cover
By Ashika Clarke August 14, 2026
Assess performance across the five Goal Machine principles, identify your biggest gap and create a focused improvement plan for yourself or your team.
Goal Machine Five Principles Reference Guide resource cover
By Ashika Clarke August 14, 2026
Explore Direction, Why, How, Competence and Recognition, including the science, leader questions and Three Laws of the Goal Machine.
Show More